Jordan Reyes · Editor, PhoneHowTo
Writes the how-tos carrier reps wish they could send you by text. Tests steps on real iPhones and Galaxy phones.
iPhone stuck on Apple logo — recovery mode steps for iPhone 12 through 16
By Jordan Reyes · Editor, PhoneHowTo
Published May 31, 2026
iPhone Stuck on Apple Logo — Recovery Mode Steps for iPhone 12 through 16
If your iPhone 12, 13, 14, 15, or 16 gets stuck on the Apple logo during startup, it means the device has run into trouble completing its boot process. This is a common issue that can usually be resolved without professional repair. One of the most effective methods to fix this is using Recovery Mode, which allows your iPhone to connect to a computer and restore or update the operating system.
This guide will walk you through the recovery mode steps for iPhone models from the 12 series through the 16 series in a clear and practical way.
Why Does the iPhone Get Stuck on the Apple Logo?
The Apple logo screen typically appears briefly during boot. If your iPhone remains stuck on this screen, it can be due to:
- A failed iOS update or upgrade
- Corrupted system files
- Jailbreaking attempts or incompatible tweaks
- Hardware issues (less common but possible)
- Data corruption due to software crashes
Before proceeding with recovery mode, ensure your device isn’t physically damaged and try a simple force restart first (covered below).
Step 1: Try a Force Restart First
Sometimes a force restart can clear minor glitches that cause the Apple logo to freeze.
How to force restart iPhone 12 through 16:
- Quickly press and release the Volume Up button.
- Quickly press and release the Volume Down button.
- Press and hold the Side button (also known as the Power button) until the Apple logo disappears and reappears, then release.
If this doesn’t resolve the issue and your iPhone remains stuck on the Apple logo, proceed to Recovery Mode.
Step 2: Set Up Your Computer
To use recovery mode, you need a computer with iTunes (on Windows or older macOS versions) or Finder (on macOS Catalina and later).
- Windows: Download and install the latest version of iTunes from Apple’s website.
- macOS: Use Finder if you’re on macOS Catalina (10.15) or later; otherwise, use iTunes.
Make sure your computer’s operating system and iTunes/Finder are up to date.
Step 3: Connect Your iPhone to Your Computer
- Use an official or high-quality USB-C to Lightning cable (or USB-C to USB-C for models with USB-C ports).
- Connect the cable from your iPhone to your computer.
Step 4: Enter Recovery Mode on iPhone 12 through iPhone 16
The following steps will help put your iPhone into recovery mode so it can be recognized by your computer for repair.
For iPhone 12, 13, 14, 15, and 16 series:
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Press and hold the Side button until the recovery mode screen appears.
- The recovery mode screen shows a cable pointing toward a computer or a device icon, indicating it’s ready to connect.
Do not release the Side button when the Apple logo appears; keep holding until the recovery mode screen shows up.
Step 5: Restore or Update Your iPhone Using a Computer
Once your iPhone is in recovery mode, your computer should automatically detect it and display a message saying your device is in recovery mode.
You will be given two options:
- Update: This reinstalls iOS without erasing your data. Start with this option to try and fix the issue while preserving your information.
- Restore: This erases all data and reinstalls iOS from scratch. Choose only if update fails or if you have a recent backup.
How to proceed:
- Click Update and wait while your computer downloads and installs the latest iOS version for your device. This process may take 15-30 minutes depending on your internet connection.
- If the update succeeds, your iPhone will restart normally, exiting recovery mode.
- If the update process fails or the device exits recovery mode but remains stuck on the Apple logo, repeat the process and select Restore instead.
Note: Restore will erase all content and settings, so ensure you have a backup before proceeding if possible.
Step 6: Exit Recovery Mode Manually (If Needed)
If you change your mind and want to exit recovery mode without restoring or updating, you can force restart your iPhone:
- Press Volume Up, then Volume Down, then press and hold the Side button until the Apple logo appears and the device restarts.
What to Do If Recovery Mode Doesn’t Work
If recovery mode and restore/update don’t fix the problem:
- Try DFU Mode: Device Firmware Update mode is a deeper restore mode that can fix more serious software problems. It requires more specific button sequences and wipes your device completely.
- Contact Apple Support: There may be hardware issues or other complications needing professional intervention.
- Check for Physical Damage: Accidental drops or water exposure can cause boot problems.
Summary: Quick Reference for Recovery Mode on iPhone 12-16
| Step | Action |
|---|---|
| Force Restart | Volume Up → Volume Down → Hold Side |
| Enter Recovery Mode | Volume Up → Volume Down → Hold Side until recovery screen appears |
| Connect to Computer | Use cable to connect iPhone to PC or Mac |
| Choose on Computer | Update iOS (preserves data) or Restore (erases data) |
| Exit Recovery Mode | Force restart if needed |
Final Tips
- Always keep your iOS updated to prevent software glitches.
- Perform regular backups via iCloud or your computer.
- Use recovery mode as a first-line troubleshooting step before considering repairs.
- Avoid interrupting updates once started — power loss or disconnection can cause stuck devices.
- For recurring or hardware-related issues, professional diagnostics may be necessary.
By following these clear recovery mode steps, you can usually resolve the Apple logo freeze on your iPhone 12 through 16 series without losing data or making unnecessary repairs. This empowers you to keep your device working smoothly with minimal fuss.